Boiler and heating repairs by our trusted experts

We'll get your broken boiler back up and running quickly. Whether you choose boiler repair only or add ongoing cover, we'll give you:

  • Transparent prices including all parts and labour

  • 12-month guarantee on our work

  • Speedy service by our local engineer

Book your repair now

Get your boiler repaired in three simple steps

  • 1Pick repair type

  • 2Choose a time slot

  • 3We fix your boiler

Choose your type of repair

Choose repair only or add ongoing cover for complete peace of mind – and spread the cost too.


Repair only

Repair and Cover

Expert boiler repair by our local Gas Safe registered engineer
Expert boiler repair by our local Gas Safe registered engineer

All parts and labour included
All parts and labour included

12-month guarantee on repair work
12-month guarantee on repair work

Future repairs on your boiler and heating system
Future repairs on your boiler and heating system

No fix, no fee
No fix, no fee

One-off payment
One-off payment From £125
Ongoing cover cost
Ongoing monthly cover cost
£27.50/month
£60 excess
£35/month
£0 excess

Book repair Book repair

Need to speak to us? Call 0333 202 9659

How much is a boiler repair only?

What you pay depends on how long your repair takes, with a minimum charge of £125. The clock starts when your engineer begins diagnosing the fault. They’ll tell you how long it’ll take, and you can decide whether to go ahead.

Even if it takes longer than your engineer estimates, you won’t pay more.

  • Up to 30 mins

    £125

  • 30 mins to 2 hours

    £299

  • Over 2 hours

    £549

Last year, 90% of our one-off boiler repairs took under 2 hours.

Book your repair

How much is Repair & Cover?

There are no upfront costs with Repair & Cover. All you pay is a monthly charge for the 12 months of your contract. This gives you an immediate boiler repair, plus cover for any future fixes you need to your heating system.

  • £60 excess
    on any future repairs

    £27.50 a month

  • £0 excess
    on any future repairs

    £35 a month

Book repair and cover

Why choose British Gas?

1.8m boiler repair visits

Our expert engineers kept millions cosy last year - and we install more boilers than anyone else too.

6,500 engineers

We train our boiler engineers to the highest standards, so they can fix your broken boiler quickly.

12-month guarantee

All the boiler repairs we do and any parts we replace are guaranteed for a year, so we'll come back and sort any problems.

National company, local service

We cover every corner of the country and have fully qualified engineers right on your doorstep.

Choice of repair options

Get a one-off boiler repair without being tied to a contract, or the peace of mind of ongoing cover, whatever suits you best.

Respectful, professional service

We'll always clear away properly and leave your home clean and tidy.

Our trusted partners

+ plus many more

What our customers think of us on Trustpilot

Friendly and efficient service
Knowledgeable and helpful staff. Good communication with useful updates on when to expect engineer within the time allocated for the job.
 

Trustpilot 5 stars

Really happy with my experience today
The engineer arrived promptly. I was impressed that he knew exactly what the fault was based on the symptoms described and attended with the required parts making for a straightforward and stress-free repair.

Trustpilot 5 stars

Great service
Engineer was friendly, kept me informed and he was efficient in assessing the fault. He arrived the following morning as expected and promptly completed the repair.
 

Trustpilot 5 stars

A new boiler could cut your gas bill by over 20%

More people choose British Gas for their new boiler than anyone else. Join them by upgrading to an energy efficient new boiler with us and we’ll give you:

  • Up to 4 year’s interest-free credit
  • A choice of ways to pay
  • 24/7 support
  • A wide range of A-rated boilers from the UK’s best boiler brands
Find my new boiler

Legal information

  1. British Gas is a trading name of British Gas Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales (No. 03141243). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. britishgas.co.uk.