Whether it's fixing a shower, tiling a kitchen, wiring a light or unblocking a drain, each tradesperson on our platform is a Local Hero.
Anyone, skilled or not, can print a few business cards or put a sticker on their van and claim to be a plumber or tiler.
But at Local Heroes, all tradespeople on our platform are vetted and monitored by our in-house Operations team - a large team of ex-tradespeople and customer service experts. This ensures all our customers receive the absolute highest levels of service from independent, trusted and local tradespeople no matter where they are.
Once we have certified a tradesperson and they are officially a Local Hero, they are expected to abide by the Local Heroes Code of Conduct.
Interested in becoming a Hero? Find out more about being a Local Hero.
The Heroes | Page 99
What customers say about M I PLUMBERS
“The workmanship and flexibility was fabulous and would definitely use him again!”
Steph in Ripley
What customers say about M J BAILEY ELECTRICAL
“Matthew came to our house really quickly and saved the day by sorting out our dodgy DIY.”
Isabelle in Colchester
What customers say about M KELLY HEATING
“Got in contact. Showed up. Gave advise. Completely work in the day quickly”
Russell in Basingstoke
What customers say about M W GAS LTD
“Very good communication”
mandy in Bristol
What customers say about M&O PLUMBING AND HEATING
“Came in time and did a great job.”
Ladi in Northampton
What customers say about M. Cook Plumbing
“Turned up when they said they would, neat and tidy and very helpful”
Julia in Huntingdon