Whether it's fixing a shower, tiling a kitchen, wiring a light or unblocking a drain, each tradesperson on our platform is a Local Hero.
Anyone, skilled or not, can print a few business cards or put a sticker on their van and claim to be a plumber or tiler.
But at Local Heroes, all tradespeople on our platform are vetted and monitored by our in-house Operations team - a large team of ex-tradespeople and customer service experts. This ensures all our customers receive the absolute highest levels of service from independent, trusted and local tradespeople no matter where they are.
Once we have certified a tradesperson and they are officially a Local Hero, they are expected to abide by the Local Heroes Code of Conduct.
Interested in becoming a Hero? Find out more about being a Local Hero.
The Heroes | Page 79
What customers say about ITM Electrical & General Services
“He was very polite and professional and worked hard to complete our job.”
Ros in Norwich
What customers say about IWL Contractors Ltd
“The job was carried out in a professional manner and the chap was tidy and the job well done.”
Alan in Hitchin
What customers say about J & H Electrical
“Arrived on time, very pleasant and did everything we asked for efficiently”
Brian in Edenbridge
What customers say about J F Electrical
“Polite and courteous. Able to explain what was happening and give clear sound advice”
Amanda in Reading