Whether it's fixing a shower, tiling a kitchen, wiring a light or unblocking a drain, each tradesperson on our platform is a Local Hero.
Anyone, skilled or not, can print a few business cards or put a sticker on their van and claim to be a plumber or tiler.
But at Local Heroes, all tradespeople on our platform are vetted and monitored by our in-house Operations team - a large team of ex-tradespeople and customer service experts. This ensures all our customers receive the absolute highest levels of service from independent, trusted and local tradespeople no matter where they are.
Once we have certified a tradesperson and they are officially a Local Hero, they are expected to abide by the Local Heroes Code of Conduct.
Interested in becoming a Hero? Find out more about being a Local Hero.
The Heroes | Page 58
What customers say about Flow-n-Return Heating & Plumbing Services Ltd
“Previous botched job, the local hero manage to solve the leak and th toilet was a good as new”
Melanie in Reigate
What customers say about Ford & Son Plumbing and Heating
“Everything. Contact, customer service, information, on time, polite, helpful.”
Miss in Blackburn
What customers say about Fortify Locksmiths
“Excellent job, explained what he was going to do and did everything he said. Delighted”
Mariann in Newcastle upon Tyne
What customers say about Franchise Investments (Durham) Ltd
“Gave a great price and made time to do the job straight away”
Ged in Newcastle upon Tyne
What customers say about Franchise Investments York/Lincs LTD
“Work good plus a friendly chappy. Very well mannered.”
Carole in Mablethorpe
What customers say about Frank Warren Electrical and Property Services
“Nice guy, tidied up, did s good job.”
Adam in Brighton