Whether it's fixing a shower, tiling a kitchen, wiring a light or unblocking a drain, each tradesperson on our platform is a Local Hero.
Anyone, skilled or not, can print a few business cards or put a sticker on their van and claim to be a plumber or tiler.
But at Local Heroes, all tradespeople on our platform are vetted and monitored by our in-house Operations team - a large team of ex-tradespeople and customer service experts. This ensures all our customers receive the absolute highest levels of service from independent, trusted and local tradespeople no matter where they are.
Once we have certified a tradesperson and they are officially a Local Hero, they are expected to abide by the Local Heroes Code of Conduct.
Interested in becoming a Hero? Find out more about being a Local Hero.
The Heroes | Page 158
What customers say about Urban Gas Services
“Courteous, efficient, appeared to be knowlegable. Tidy and polite”
Jacqueline in Edinburgh
What customers say about Urban Marmalade
“Arrived on time and completed the job quickly.”
Sarah in St. Helens
What customers say about Valleyserve Ltd
“Punctual, careful, professional and did a great job”
Neil in Ascot
What customers say about Vauxhall Plumbing & Heating Ltd
“Installed the shower. Friendly and had all required tools and parts.”
S in Derby
What customers say about VEDMORE ELECTRICAL SOLUTIONS
“He was thorough and explained the problems at each step; punctual, reliable and professional.”
Marion in Barry