<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Meet the Local Heroes Team | Local Heroes

Meet the team

Local Heroes is made up of people from all walks of life scattered all around the country, but back at our HQ in London, the team is obviously much closer.

At our offices, we have people with 20+ years of experience within British Gas, engineers, plumbers, tilers as well as designers, developers, project managers and digital experts - the modern workforce.

Whether they're full time, a contractor, part time or volunteer, everyone in the Local Heroes office is part of the team.

If you'd like to join Local Heroes, you can either  become a Local Hero or check out our Careers page.


Keeping things running smoothly, the Ops guys make sure customers and Heroes have the best experience and get all the support they need.

Profile pic of Adam Rickard

Adam Rickard

Ops Manager

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Rod Brown

Operations Support Assistant

Profile pic of Jo Madder

Jo Madder

Operations Assistant

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Michael Jessiman

Operations Support Assistant

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Nick Dhul

Operations Support Assistant

Profile pic of Patrick Allen

Patrick Allen

Operations Assistant

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Paul Rathjen

Ops Manager

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Phil Kemp

Head of Operations

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Rob Hicks

Operations Support Assistant


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Engineering & Development

The tech guys, they are at the core of building the innovative Local Heroes service and making sure it’s always getting better.

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Adrian Salgueiro

Full Stack Developer

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Antoine Savignac

Full Stack Developer

No pic of Balazs Cseh available yet!

Balazs Cseh

Full Stack Developer

No pic of Martin Cerny available yet!

Martin Cerny

Full Stack Developer

Profile pic of Pete Stonham

Pete Stonham

Full Stack Developer

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Rob Anderson

Head of Engineering

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Tim Hardyman

Full Stack Developer

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Toby Summerfield

Full Stack Developer

No pic of Dom Salvia available yet!

Dom Salvia

Full Stack Developer

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Rafael Audy Glanzner

Full Stack Developer


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Product & Design

This team knows the service inside and out. They listen to what customers and Heroes have to say and are always improving what Local Heroes has to offer.

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Andreea Stoica

Product Manager

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Megan Macdonald

Product Manager

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Richard Earney

Head of UX Design

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Sara Taddei

Procurement and Supply Manager


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Quality Assurance

These guys make sure everything is always up to scratch.

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Alex Margoulis

QA Specialist

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Saad Nasir

QA Specialist


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The team that make sure every interaction we have with customers and Heroes is fantastic, building a world class online experience.

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Mark Bharucha

Team Lead

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Michal Verner

Salesforce Developer

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Rick Blake

Lead Salesforce Developer


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Data & Insight

Experts at crunching the data, the Data team give us the insights we need to understand what works and what we can make better.

No pic of Alistair Smith available yet!

Alistair Smith

CRO & Performance Insight Analyst

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Andre Turkiewicz

Data Analyst & Report Builder

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Lucy Bryant

Digital Operations Manager


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Marketing & Digital

Making sure that everyone knows - There’s a Local Hero for that!

No pic of Declan McDougall available yet!

Declan McDougall

Partnerships Manager

Profile pic of Dom Ladden-Powell

Dom Ladden-Powell

Head of Content and SEO

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Lucinda Stewart

Trader Recruitment and Retention

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Nathalia Bannister

SEO & Content Marketing Manager


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Finance & Legal

Crossing the T’s and dotting the I’s, these guys make sure everyone follows the rules.

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Vicky Loubeau

Head of Finance


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The guys with the plan, calling the shots and making the tea.

No pic of Camilla Benitz available yet!

Camilla Benitz

Local Heroes Director


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