Meet the team
Local Heroes is made up of people from all walks of life scattered all around the country, but back at our HQ in London, the team is obviously much closer.
At our offices, we have people with 20+ years of experience within British Gas, engineers, plumbers, tilers as well as designers, developers, project managers and digital experts - the modern workforce.
Whether they're full time, a contractor, part time or volunteer, everyone in the Local Heroes office is part of the team.
If you'd like to join Local Heroes, you can either become a Local Hero or check out our Careers page.
Operations
Keeping things running smoothly, the Ops guys make sure customers and Heroes have the best experience and get all the support they need.
Adam Rickard
Ops Manager
Alex Williams
Operations Support Assistant
Ashley Everett
Operations Support Assistant
Daniella Nwude
Operations Support Assistant
Rod Brown
Operations Support Assistant
Edwin Bariza
Operations Support Assistant
Grace Darkwa
Operations Support Assistant
Jamie Pyrke
Operations Support Assistant
Jo Madder
Operations Assistant
Michael Jessiman
Operations Support Assistant
Nick Duhl
Operations Support Assistant
Nisha Dutt
Operations Assistant
Patrick Allen
Operations Assistant
Paul Rathjen
Ops Manager
Phil Kemp
Head of Operations
Rob Hicks
Operations Support Assistant
Product & Design
This team knows the service inside and out. They listen to what customers and Heroes have to say and are always improving what Local Heroes has to offer.
Abraham Guerra
UX Designer
Alice Davies
Product Manager
Andreea Sroica
Product Manager
Daniel Gibbons
Senior Product Manager
Matt Boyle
Senior UX Designer
Megan Macdonald
Product Manager
Olivia HallSmith
Product Manager
Richard Earney
Head of UX Design
Sara Taddei
Procurement and Supply Manager
Sophie Raby
Senior Product Manager
Quality Assurance
These guys make sure everything is always up to scratch.
Akin Lasisi
QA Manager
Alex Margoulis
QA Specialist
CRM
The team that make sure every interaction we have with customers and Heroes is fantastic, building a world class online experience.
Mark Bharucha
Team Lead
Michal Verner
Salesforce Developer
Rick Blake
Lead Salesforce Developer
Data & Insight
Experts at crunching the data, the Data team give us the insights we need to understand what works and what we can make better.
Andre Turkiewicz
Data Analyst & Report Builder
Ant Merriman
Head of Data
Lucy Bryant
Digital Operations Manager
Marketing & Digital
Making sure that everyone knows - There’s a Local Hero for that!
Dom Ladden-Powell
Head of Content and SEO
Emily Fuller
Head of Marketing
Finance & Legal
Crossing the T’s and dotting the I’s, these guys make sure everyone follows the rules.
Vicky Loubeau
Head of Finance
Leadership
The guys with the plan, calling the shots and making the tea.
Darryl Abraham
Head of Commercial
Mark McAuley
Change Manager
Mat Moakes
Local Heroes Director
Engineering & Development
The tech guys, they are at the core of building the innovative Local Heroes service and making sure it’s always getting better.
Adrian Salgueiro
Full Stack Developer
Antoine Savignac
Full Stack Developer
Balazs Cseh
Full Stack Developer
Ben Goode
Dev Scrum Master
Chrissy Pocock
Full Stack Developer
Jegor Drozdov
Full Stack Developer
Patrick Orrell
Full Stack Developer
Pete Stonham
Full Stack Developer
Rob Anderson
Head of Engineering
Tim Hardyman
Full Stack Developer
Toby Summerfield
Full Stack Developer