Meet the team
Our Local Heroes are made up of men and women from all walks of life scattered all around the country, but back at our HQ in London, the team is obviously much closer.
At our offices, we have people with 20+ years of experience within British Gas, engineers, plumbers, tilers as well as designers, developers, project managers and digital experts - the modern workforce.
Whether they're full time, a contractor, part time or volunteer, everyone in the Local Heroes office is part of the team.
If you'd like to join Local Heroes, you can either become a Local Hero or check out our Careers page.
Operations
Keeping things running smoothly, the Ops guys make sure customers and Heroes have the best experience and get all the support they need.

Adam Rickard
Ops Manager

Ashley Everett
Operations Support Assistant

Cass Ofori
Operations Support Assistant

Daniella Nwude
Operations Support Assistant

Edwin Bariza
Operations Support Assistant

Jamie Pyrke
Operations Support Assistant

Jasvir Gill
Operations Assistant

Jo Madder
Operations Assistant

Mark Humphreys
Consultant

Matilda Ayoola
Operations Assistant

Michael Jessiman
Operations Support Assistant

Nisha Dutt
Operations Assistant

Patrick Allen
Operations Assistant

Paul Rathjen
Ops Manager

Phil Kemp
Head of Operations
Engineering & Development
The tech guys, they are at the core of building the innovative Local Heroes service and making sure it’s always getting better.

Adrian Salgueiro
Full Stack Developer

Andrea Dammino
Full Stack Developer

Antoine Savignac
Full Stack Developer

Ben Goode
Dev Scrum Master

Chrissy Pocock
Full Stack Developer

Patrick Orrell
Full Stack Developer

Pete Stonham
Full Stack Developer

Rob Anderson
Head of Engineering

Tim Hardyman
Full Stack Developer

Toby Summerfield
Full Stack Developer
Product & Design
This team knows the service inside and out. They listen to what customers and Heroes have to say and are always improving what Local Heroes has to offer.

Akin Lasisi
QA Manager

Elin Gustafsson
Product Manager

Matt Boyle
Senior UX Designer

Megan Macdonald
Product Manager

Neil Wooding
Product Manager

Olivia Hall-Smith
Product Manager

Richard Earney
Head of UX Design

Rob McConkey
Assistant Product Manager

Sophie Raby
Product Manager
CRM
The team that make sure every interaction we have with customers and Heroes is fantastic, building a world class online experience.

Mahat Hussein
Head of Salesforce

Rick Blake
Lead Salesforce Developer

Rob Bourne
Salesforce Admin/Business Analyst
Data & Insight
Experts at crunching the data, the Data team give us the insights we need to understand what works and what we can make better.

Andre Turkiewicz
Data Analyst & Report Builder

Ant Merriman
Head of Data

Gill Hasley
Digital Operations Manager
Marketing & Digital
Making sure that everyone knows - There’s a Local Hero for that!

Dom Ladden-Powell
Head of Content and SEO

Emily Fuller
Head of Marketing

Emma Leedham
Marketing Manager

Katie Wilson
Marketing Manager
Finance & Legal
Crossing the T’s and dotting the I’s, these guys make sure everyone follows the rules.

Lyndsey Tullett
Legal Counsel

Tracy Lambert
Finance Manager

Vicky Loubeau
Head of Finance
Leadership
The guys with the plan, calling the shots and making the tea.

Darryl Abraham
Head of Commercial

Mat Moakes
Local Heroes Director