Meet the team

Local Heroes is made up of people from all walks of life scattered all around the country, but back at our HQ in London, the team is obviously much closer.

At our offices, we have people with 20+ years of experience within British Gas, engineers, plumbers, tilers as well as designers, developers, project managers and digital experts - the modern workforce.

Whether they're full time, a contractor, part time or volunteer, everyone in the Local Heroes office is part of the team.

If you'd like to join Local Heroes, you can either become a Local Hero or check out our Careers page.

Operations

Keeping things running smoothly, the Ops guys make sure customers and Heroes have the best experience and get all the support they need.

Adam Rickard

Ops Manager

Ashley Everett

Operations Support Assistant

Avnish Patel

Operations Support Assistant

Daniella Nwude

Operations Support Assistant

Rod Brown

Operations Support Assistant

Grace Darkwa

Operations Support Assistant

Jo Madder

Operations Assistant

Kelly Higgins

Operations Support Assistant

Michael Jessiman

Operations Support Assistant

Michael Olowogboye

Operations Support Assistant

Nick Duhl

Operations Support Assistant

Nisha Dutt

Operations Assistant

Patrick Allen

Operations Assistant

Paul Rathjen

Ops Manager

Phil Kemp

Head of Operations

Rob Hicks

Operations Support Assistant

Engineering & Development

The tech guys, they are at the core of building the innovative Local Heroes service and making sure it’s always getting better.

Adrian Salgueiro

Full Stack Developer

Antoine Savignac

Full Stack Developer

Balazs Cseh

Full Stack Developer

Ben Goode

Dev Scrum Master

Chrissy Pocock

Full Stack Developer

James Coward

Full Stack Developer

Jegor Drozdov

Full Stack Developer

Kieran O'Neill

Full Stack Developer

Martin Cerny

Full Stack Developer

Paolo Tremadio

Full Stack Developer

Pete Stonham

Full Stack Developer

Rob Anderson

Head of Engineering

Tim Hardyman

Full Stack Developer

Toby Summerfield

Full Stack Developer

Quality Assurance

These guys make sure everything is always up to scratch.

Akin Lasisi

QA Manager

Alex Margoulis

QA Specialist

Saad Nasir

QA Specialist

CRM

The team that make sure every interaction we have with customers and Heroes is fantastic, building a world class online experience.

Mark Bharucha

Team Lead

Michal Verner

Salesforce Developer

Rick Blake

Lead Salesforce Developer

Data & Insight

Experts at crunching the data, the Data team give us the insights we need to understand what works and what we can make better.

Alistair Smith

CRO & Performance Insight Analyst

Andre Turkiewicz

Data Analyst & Report Builder

Ant Merriman

Head of Data

Lucy Bryant

Digital Operations Manager

Marketing & Digital

Making sure that everyone knows - There’s a Local Hero for that!

Declan McDougall

Partnerships Manager

Dom Ladden-Powell

Head of Content and SEO

Lucinda Stewart

Trader Recruitment and Retention

Nathalia Bannister

SEO & Content Marketing Manager

Samia Siddiqi

Assistant Marketing Manager

Finance & Legal

Crossing the T’s and dotting the I’s, these guys make sure everyone follows the rules.

Vicky Loubeau

Head of Finance

Leadership

The guys with the plan, calling the shots and making the tea.

Darryl Abraham

Head of Commercial

Mark McAuley

Change Manager

Camilla Benitz

Local Heroes Director

Product & Design

This team knows the service inside and out. They listen to what customers and Heroes have to say and are always improving what Local Heroes has to offer.