<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Local Heroes Reviews | Read what our customers say | Local Heroes

Local Heroes Reviews

Here is a range of reviews that our customers leave on sites such as Trustpilot and Google MyBusiness and our own internal feedback forms.

We think our service is great, but it really is the views of the customer that matter.

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4.7Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star1,038 reviews
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16 Jul 2020

Great service and job fixed quickly and easily.

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15 Jul 2020

My go to for any issues with the house - quick, easy and reliable as well as great value for money.

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15 Jul 2020

I've had two good experiences on local heroes. The tradespeople were good, honest, efficient and experienced. Have been charged fairly and appreciate the 12 month guarantee on the work. Feels reassuring to have the backing of a recognised company

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08 Jul 2020

The electrician was very professional and friendly. He completed the job in under an hour and was very helpful in collecting our old stuff to get it properly recycled. I am also very impressed with the Local Heroes system as it was quick and easy to use!

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08 Jul 2020

Excellent service by Gavin, super fast, efficient and thorough in his work. Would not hesitate to use again / recommend

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07 Jul 2020

Very competent efficient and friendly engineer. Very happy

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03 Jul 2020

Had a fuse keep tripping. Sparky immediately got to work to isolate the problem and within an hour had worked out the issue. Would use him again

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03 Jul 2020

Have just used Local Heroes for the first time, felt reassured that the scheme is backed by British Gas rather than taking a chance on a random name found on the internet. A hero was found within minutes and he was in contact very quickly, quote received and accepted shortly afterwards and the job completed in little over 24 hours from submission. Easy to pay online, no cash to handle. Would definitely use this service again.

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4.8Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star28,799 reviews
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20 Jul 2020

Paul was very pleasant, polite and explained everything in easy terms. His work was excellent and he is an excellent example of a Local Hero.

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20 Jul 2020

Friendly and efficient, installed the light quickly and didn’t leave until could confirm it worked with the phone

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18 Jul 2020

Very professional and fast and quality of work is high. Highly reccomend Trust Electrics

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17 Jul 2020

Very polite, very helpful, totally trustworthy... I’m a single lady and felt safe

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15 Jul 2020

Alexander was polite, organised, efficient and honest. He came to do our job the next day with no fuss. Highly recommend

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14 Jul 2020

professional, good communication, discussed the job with me before hand and during Paul's work was excellent and i would recommend him to anybody

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14 Jul 2020

Responded quickly, arrived on time & did a great job. What more could you want.

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10 Jul 2020

Ross was very good, turned up on time, sorted my problems quickly. Very happy with everything.

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TrustScore: 4.7 out of 5 | 14732 reviews
Trustpilot 5 star
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21 Apr 2021

Very professional

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21 Apr 2021

Experienced, pleasant, diligent. Highly recommended. Knew what he was doing and did it well

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21 Apr 2021

We had a loo with multiple issues. He visited the same day and sorted the immediate problem. Then he came back as soon as sourcing the parts. Helpful and tidy. Our issue is solved after many plumbers never even returned our call. Very happy.

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21 Apr 2021

I’ve been a bit anxious about getting some repairs done because I’ve been overcharged in the past. My local electrician responded quickly, was really friendly and honest. I’ll be using them again.

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21 Apr 2021

Boiler lost pressure and our hero showed how to fix problems. Very efficient

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21 Apr 2021

Rapid response. Helped me sort out some annoying late night smoke alarm issues. Would recommend.

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21 Apr 2021

As a woman living on her own when my shower packed up I needed someone I could trust to fit a replacement. I tried a couple of numbers on Trust a Trader but one had a 2 month waiting time and the other couldn't do the required work. I found Local Heroes, told them the job I needed, got an immediate response and quote, which I had an option to accept or reject. I Also had the peace of mind that the work was guaranteed by British Gas for a year. The job was completed the next day, professionally and by a friendly person. I'm extremely happy and would 100 % recommend this service

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21 Apr 2021

Ian was very professional and did a great job at installing my oven. Would highly recommend.