Here is a range of reviews that our customers leave on sites such as Trustpilot and Google MyBusiness and our own internal feedback forms.
We think our service is great, but it really is the views of the customer that matter.
21 Jul 2020
getting older now can not do the jobs myself. My daughter recommended Local Heroes she was correct what a trusted and reliable service can not fault it.
16 Jul 2020
Great service and job fixed quickly and easily.
15 Jul 2020
My go to for any issues with the house - quick, easy and reliable as well as great value for money.
15 Jul 2020
I've had two good experiences on local heroes. The tradespeople were good, honest, efficient and experienced. Have been charged fairly and appreciate the 12 month guarantee on the work. Feels reassuring to have the backing of a recognised company
08 Jul 2020
The electrician was very professional and friendly. He completed the job in under an hour and was very helpful in collecting our old stuff to get it properly recycled. I am also very impressed with the Local Heroes system as it was quick and easy to use!
08 Jul 2020
Excellent service by Gavin, super fast, efficient and thorough in his work. Would not hesitate to use again / recommend
07 Jul 2020
Very competent efficient and friendly engineer. Very happy
26 Jun 2020
Brilliant service, someone was in touch within half hour, fixed boiler no problem despite others failing repeatedly. Can not fault this site or the hero they sent to me.
17 Jul 2020
Very polite, very helpful, totally trustworthy... I’m a single lady and felt safe
16 Jul 2020
Very good job. Very friendly. Very helpful explaining everything. Would definitely recommend to my local friends.
16 Jul 2020
Sajeel from SM Gas & Plumbing was fantastic and friendly, he was prompt, efficient and communicated very well. Would gladly use him again.
15 Jul 2020
Everything! Arrived on schedule, professional work completed. I'm very happy with the service provided
15 Jul 2020
Bang on time gave 100% very hard working guy polite clean tidy 5 star all round
14 Jul 2020
Responded quickly, arrived on time & did a great job. What more could you want.
14 Jul 2020
Good communication, was professional , polite and explained everything to me before and during the work
14 Jul 2020
professional, good communication, discussed the job with me before hand and during Paul's work was excellent and i would recommend him to anybody
24 Sep 2023
Raphael was really good and sorted my plumbing problem out. He also left the area clean and tidy, and I was really pleased with the overall service.
22 Sep 2023
Great service and price. The local engineer was prompt and was very professional and did and excellent job, Thanks again and would recommend.
22 Sep 2023
Jason gave a very good service. Gave excellent vfm. Kept fully in contact and showed fully what needed to be done in the most effective manner. Highly recommend.
22 Sep 2023
Local Heroes are great and their members have all been excellent. I'm so sorry they are closing this service
22 Sep 2023
Great job. Highly recommend.
22 Sep 2023
Friendly & professional
21 Sep 2023
I have used the service a few times now and every time the tradesperson has been professional and friendly. The fact that payments go through the platform appears to weed out a lot of dishonest tradespeople. The price is often not the cheapest, but it's often reasonable.
20 Sep 2023
Simon was very efficient. knew what he was doing. It is not very often you get a tradesman who cares about what he does, and one that can be trusted to do the job efficiently. Thank you