<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Local Heroes Reviews | Read what our customers say | Local Heroes

Local Heroes Reviews

Here is a range of reviews that our customers leave on sites such as Trustpilot and Google MyBusiness and our own internal feedback forms.

We think our service is great, but it really is the views of the customer that matter.

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4.7Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star1,038 reviews
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16 Jul 2020

Super easy to organise, no phoning around to talk to tradespeople who might not want to take on the job. The final price is agreed before starting. Vetted by British Gas means it's less likely to find a rogue trader. Plus the year's guarantee is great peace of mind. Will use again.

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16 Jul 2020

Great service and job fixed quickly and easily.

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15 Jul 2020

My go to for any issues with the house - quick, easy and reliable as well as great value for money.

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15 Jul 2020

I've had two good experiences on local heroes. The tradespeople were good, honest, efficient and experienced. Have been charged fairly and appreciate the 12 month guarantee on the work. Feels reassuring to have the backing of a recognised company

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08 Jul 2020

Excellent service by Gavin, super fast, efficient and thorough in his work. Would not hesitate to use again / recommend

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03 Jul 2020

Have just used Local Heroes for the first time, felt reassured that the scheme is backed by British Gas rather than taking a chance on a random name found on the internet. A hero was found within minutes and he was in contact very quickly, quote received and accepted shortly afterwards and the job completed in little over 24 hours from submission. Easy to pay online, no cash to handle. Would definitely use this service again.

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03 Jul 2020

Had a fuse keep tripping. Sparky immediately got to work to isolate the problem and within an hour had worked out the issue. Would use him again

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26 Jun 2020

Brilliant service, someone was in touch within half hour, fixed boiler no problem despite others failing repeatedly. Can not fault this site or the hero they sent to me.

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4.8Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star28,799 reviews
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20 Jul 2020

Friendly and efficient, installed the light quickly and didn’t leave until could confirm it worked with the phone

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16 Jul 2020

Sajeel from SM Gas & Plumbing was fantastic and friendly, he was prompt, efficient and communicated very well. Would gladly use him again.

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15 Jul 2020

Bang on time gave 100% very hard working guy polite clean tidy 5 star all round

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15 Jul 2020

Everything! Arrived on schedule, professional work completed. I'm very happy with the service provided

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14 Jul 2020

Responded quickly, arrived on time & did a great job. What more could you want.

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14 Jul 2020

Polite and friendly, professional advice and cleaned up after himself. Les did a fantastic job and is a credit to their company.

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14 Jul 2020

professional, good communication, discussed the job with me before hand and during Paul's work was excellent and i would recommend him to anybody

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14 Jul 2020

Good communication, was professional , polite and explained everything to me before and during the work

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TrustScore: 4.7 out of 5 | 15799 reviews
Trustpilot 5 star
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31 Jul 2021

Our first time using Local Heroes and we are very happy. Daniel was friendly and fixed our problem pretty quickly. He explained what the issue was and answered all of our questions. We would definitely use local heroes again.

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31 Jul 2021

Quick fix, good communication

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31 Jul 2021

This was a very easy process and Gary turned up on time and stayed until he had at least temporarily fixed a problem with my electricity that many others have tried to fix. He identified the problem and advised what was needed to resolve the issue. Price was as quoted and I would definitely use both Local Heroes and Gary (electrician) again.

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30 Jul 2021

Gascraft we're excellent, came so quickly (the next day) and fixed our boiler, very pleased. Would use them again.

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30 Jul 2021

Very good work, professional, helpful.

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30 Jul 2021

I contacted Local Heroes when we had a problem with our fuse box and lost all electricity. Within half an hour they put us in touch with Tomasz who came 2 hours later. He spent 5 hours with us finding the problem and fixing it. He was very polite and hard working explaining everything he did and tidying up after he had finished.

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30 Jul 2021

Reviewed job in person then returned at time agreed with required parts to fix and now seems to be working properly (rework of another companies fix)

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30 Jul 2021

Scott did a brilliant job putting up my shelves, on time, super efficient.