<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Local Heroes Reviews | Read what our customers say | Local Heroes

Local Heroes Reviews

Here is a range of reviews that our customers leave on sites such as Trustpilot and Google MyBusiness and our own internal feedback forms.

We think our service is great, but it really is the views of the customer that matter.

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4.7Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star1,038 reviews
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21 Jul 2020

getting older now can not do the jobs myself. My daughter recommended Local Heroes she was correct what a trusted and reliable service can not fault it.

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15 Jul 2020

My go to for any issues with the house - quick, easy and reliable as well as great value for money.

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15 Jul 2020

I've had two good experiences on local heroes. The tradespeople were good, honest, efficient and experienced. Have been charged fairly and appreciate the 12 month guarantee on the work. Feels reassuring to have the backing of a recognised company

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08 Jul 2020

Excellent service by Gavin, super fast, efficient and thorough in his work. Would not hesitate to use again / recommend

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08 Jul 2020

The electrician was very professional and friendly. He completed the job in under an hour and was very helpful in collecting our old stuff to get it properly recycled. I am also very impressed with the Local Heroes system as it was quick and easy to use!

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07 Jul 2020

Very competent efficient and friendly engineer. Very happy

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03 Jul 2020

Had a fuse keep tripping. Sparky immediately got to work to isolate the problem and within an hour had worked out the issue. Would use him again

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03 Jul 2020

Have just used Local Heroes for the first time, felt reassured that the scheme is backed by British Gas rather than taking a chance on a random name found on the internet. A hero was found within minutes and he was in contact very quickly, quote received and accepted shortly afterwards and the job completed in little over 24 hours from submission. Easy to pay online, no cash to handle. Would definitely use this service again.

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4.8Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star28,799 reviews
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18 Jul 2020

Very professional and fast and quality of work is high. Highly reccomend Trust Electrics

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17 Jul 2020

Very polite, very helpful, totally trustworthy... I’m a single lady and felt safe

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16 Jul 2020

Sajeel from SM Gas & Plumbing was fantastic and friendly, he was prompt, efficient and communicated very well. Would gladly use him again.

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14 Jul 2020

Polite and friendly, professional advice and cleaned up after himself. Les did a fantastic job and is a credit to their company.

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14 Jul 2020

Responded quickly, arrived on time & did a great job. What more could you want.

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11 Jul 2020

Talked through the problems, gave suggestions for future problems, clean and thorough

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10 Jul 2020

price beat other random local searches, work was very professional and courteous

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10 Jul 2020

Ross was very good, turned up on time, sorted my problems quickly. Very happy with everything.

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TrustScore: 4.7 out of 5 | 18977 reviews
Trustpilot 5 star
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20 May 2022

Brilliant service. Can highly recommend.

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20 May 2022

Responsive and transparent communication. The repair was attended timely and perfectly sorted.

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20 May 2022

2 positive experiences so far

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20 May 2022

I would like to thank Julie for fixing my taps. She was very polite and explained everything she was doing. She arrived at the time she said she would. Very pleased and thank you. Would highly recommend.

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20 May 2022

I used local heroes for the first time via the British Gas website for a one off boiler repair. I was initially a little concerned that the engineer would not be a British Gas employee but was contacted by Chris from Langley Heating and was set at ease from the outset. He was extremely professional, polite, knowledgeable and was able to fix my boiler without an issue. I would definitely recommend Chris and will be using Langley Heating again

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20 May 2022

Really friendly man. Told it to me staright. Kepted me up todate with his eta. Would certainly use again

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19 May 2022

Well done the services

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19 May 2022

The engineer was very professional and polite