Local Heroes Reviews
Here is a range of reviews that our customers leave on sites such as Trustpilot and Google MyBusiness and our own internal feedback forms.
We think our service is great, but it really is the views of the customer that matter.
1,038 reviews
21 Jul 2020
getting older now can not do the jobs myself. My daughter recommended Local Heroes she was correct what a trusted and reliable service can not fault it.
16 Jul 2020
Super easy to organise, no phoning around to talk to tradespeople who might not want to take on the job. The final price is agreed before starting. Vetted by British Gas means it's less likely to find a rogue trader. Plus the year's guarantee is great peace of mind. Will use again.
16 Jul 2020
Great service and job fixed quickly and easily.
15 Jul 2020
I've had two good experiences on local heroes. The tradespeople were good, honest, efficient and experienced. Have been charged fairly and appreciate the 12 month guarantee on the work. Feels reassuring to have the backing of a recognised company
08 Jul 2020
Excellent service by Gavin, super fast, efficient and thorough in his work. Would not hesitate to use again / recommend
07 Jul 2020
Very competent efficient and friendly engineer. Very happy
03 Jul 2020
Had a fuse keep tripping. Sparky immediately got to work to isolate the problem and within an hour had worked out the issue. Would use him again
26 Jun 2020
Brilliant service, someone was in touch within half hour, fixed boiler no problem despite others failing repeatedly. Can not fault this site or the hero they sent to me.
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28,799 reviews20 Jul 2020
Paul was very pleasant, polite and explained everything in easy terms. His work was excellent and he is an excellent example of a Local Hero.
20 Jul 2020
Friendly and efficient, installed the light quickly and didn’t leave until could confirm it worked with the phone
16 Jul 2020
Sajeel from SM Gas & Plumbing was fantastic and friendly, he was prompt, efficient and communicated very well. Would gladly use him again.
15 Jul 2020
Bang on time gave 100% very hard working guy polite clean tidy 5 star all round
15 Jul 2020
Everything! Arrived on schedule, professional work completed. I'm very happy with the service provided
14 Jul 2020
Responded quickly, arrived on time & did a great job. What more could you want.
11 Jul 2020
Talked through the problems, gave suggestions for future problems, clean and thorough
10 Jul 2020
price beat other random local searches, work was very professional and courteous
03 Oct 2022
Work was carried out by the localhero as agreed. He discussed with me for the type of thermostat needed and quote was given based on that. Messaged me the timings and work was carried out on time.
03 Oct 2022
Good price on time job done well
03 Oct 2022
I contacted local heroes for a hive installation and they sent me a real hero by the name Tom Edkins who sported a serious issue with my new boiler in a new build property. Thanks Tom for all that you did on Friday
03 Oct 2022
Plumber was efficient and helpful, and fixed a definite problem
03 Oct 2022
Experienced and friendly, thorough
03 Oct 2022
Amazing service, he even came on a Sunday. Problem discovered and sorted within 6 hours. Brilliant.
03 Oct 2022
Had an issue with electrics, requested help from a hero at 6.45 am and an electrician was at the house by 8am with the problem fixed by 10.30- with a full explanation
03 Oct 2022
My heating would not work and I was put in touch with Martin through localheroes.com. Martin was with me within 30 minutes, looked at and identified the problem and fixed it within an hour. Very friendly, very professional and very quick. I would not hesitate to recommend Martin.