<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Local Heroes Reviews | Read what our customers say | Local Heroes

Local Heroes Reviews

Here is a range of reviews that our customers leave on sites such as Trustpilot and Google MyBusiness and our own internal feedback forms.

We think our service is great, but it really is the views of the customer that matter.

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4.7Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star1,038 reviews
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21 Jul 2020

getting older now can not do the jobs myself. My daughter recommended Local Heroes she was correct what a trusted and reliable service can not fault it.

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16 Jul 2020

Great service and job fixed quickly and easily.

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15 Jul 2020

I've had two good experiences on local heroes. The tradespeople were good, honest, efficient and experienced. Have been charged fairly and appreciate the 12 month guarantee on the work. Feels reassuring to have the backing of a recognised company

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15 Jul 2020

My go to for any issues with the house - quick, easy and reliable as well as great value for money.

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08 Jul 2020

Excellent service by Gavin, super fast, efficient and thorough in his work. Would not hesitate to use again / recommend

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07 Jul 2020

Very competent efficient and friendly engineer. Very happy

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03 Jul 2020

Have just used Local Heroes for the first time, felt reassured that the scheme is backed by British Gas rather than taking a chance on a random name found on the internet. A hero was found within minutes and he was in contact very quickly, quote received and accepted shortly afterwards and the job completed in little over 24 hours from submission. Easy to pay online, no cash to handle. Would definitely use this service again.

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26 Jun 2020

Brilliant service, someone was in touch within half hour, fixed boiler no problem despite others failing repeatedly. Can not fault this site or the hero they sent to me.

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4.8Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star28,799 reviews
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20 Jul 2020

Paul was very pleasant, polite and explained everything in easy terms. His work was excellent and he is an excellent example of a Local Hero.

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20 Jul 2020

Friendly and efficient, installed the light quickly and didn’t leave until could confirm it worked with the phone

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17 Jul 2020

Very polite, very helpful, totally trustworthy... I’m a single lady and felt safe

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16 Jul 2020

Very good job. Very friendly. Very helpful explaining everything. Would definitely recommend to my local friends.

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14 Jul 2020

Polite and friendly, professional advice and cleaned up after himself. Les did a fantastic job and is a credit to their company.

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11 Jul 2020

Talked through the problems, gave suggestions for future problems, clean and thorough

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10 Jul 2020

Ross was very good, turned up on time, sorted my problems quickly. Very happy with everything.

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10 Jul 2020

price beat other random local searches, work was very professional and courteous

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TrustScore: 4.7 out of 5 | 12797 reviews
Trustpilot 5 star
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21 Jan 2021

My boiler broke down and thanks to Local Heroes I was able to get it fixed within 24 hours of booking the service. Andy was absolutely brilliant and took his time to explain the issue and what we can do to avoid the issue (blocked condensate pipe). 10/10 would use again.

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21 Jan 2021

Old electric shower needed replacing, filled out a couple of questions on the website and within 10 minutes I was contacted by a plumber who then sent the quote. He then came the following day and fitted a new shower (which we brought separately).

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21 Jan 2021

Very quick service!

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21 Jan 2021

Local heroes were great, we have boiler cover with British Gas but when our boiler went down and we we're left with no heating or hot water they told us they could not attent for over a week. British gas advised us to ring Local heroes and they came the next day and fixed our boiler. Very punctual and polite.

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21 Jan 2021

Repair of leaking boiler was done within a day of initial request and inspection. Site was left clean and tidy and hero made sure system was working properly before leaving. Hero adhered to Covid-19 precautions.

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21 Jan 2021

Our boiler has been losing pressure overnight for some time but lately it was every night meaning no heating in the morning. British Gas were busy and I was told to ring end of February but I found local heroes on their website. Problem fixed within two days. Well done!

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21 Jan 2021

Good service. Quick, convenient and local.

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21 Jan 2021

Under my Homecare agreement British Gas was offering me an appointment in 7 days due to industrial action. I had no heating or hot water. Local Heroes was able to send an engineer within 2 hours who fixed the problem within 45 minutes. Excellent service, speaks for itself.