<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Local Heroes Reviews | Read what our customers say | Local Heroes

Local Heroes Reviews

Here is a range of reviews that our customers leave on sites such as Trustpilot and Google MyBusiness and our own internal feedback forms.

We think our service is great, but it really is the views of the customer that matter.

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4.7Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star1,038 reviews
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16 Jul 2020

Super easy to organise, no phoning around to talk to tradespeople who might not want to take on the job. The final price is agreed before starting. Vetted by British Gas means it's less likely to find a rogue trader. Plus the year's guarantee is great peace of mind. Will use again.

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15 Jul 2020

I've had two good experiences on local heroes. The tradespeople were good, honest, efficient and experienced. Have been charged fairly and appreciate the 12 month guarantee on the work. Feels reassuring to have the backing of a recognised company

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15 Jul 2020

My go to for any issues with the house - quick, easy and reliable as well as great value for money.

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08 Jul 2020

The electrician was very professional and friendly. He completed the job in under an hour and was very helpful in collecting our old stuff to get it properly recycled. I am also very impressed with the Local Heroes system as it was quick and easy to use!

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08 Jul 2020

Excellent service by Gavin, super fast, efficient and thorough in his work. Would not hesitate to use again / recommend

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07 Jul 2020

Very competent efficient and friendly engineer. Very happy

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03 Jul 2020

Have just used Local Heroes for the first time, felt reassured that the scheme is backed by British Gas rather than taking a chance on a random name found on the internet. A hero was found within minutes and he was in contact very quickly, quote received and accepted shortly afterwards and the job completed in little over 24 hours from submission. Easy to pay online, no cash to handle. Would definitely use this service again.

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26 Jun 2020

Brilliant service, someone was in touch within half hour, fixed boiler no problem despite others failing repeatedly. Can not fault this site or the hero they sent to me.

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4.8Local Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes full starLocal Heroes half star28,799 reviews
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16 Jul 2020

Sajeel from SM Gas & Plumbing was fantastic and friendly, he was prompt, efficient and communicated very well. Would gladly use him again.

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15 Jul 2020

Alexander was polite, organised, efficient and honest. He came to do our job the next day with no fuss. Highly recommend

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15 Jul 2020

Everything! Arrived on schedule, professional work completed. I'm very happy with the service provided

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14 Jul 2020

Responded quickly, arrived on time & did a great job. What more could you want.

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14 Jul 2020

Polite and friendly, professional advice and cleaned up after himself. Les did a fantastic job and is a credit to their company.

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11 Jul 2020

Talked through the problems, gave suggestions for future problems, clean and thorough

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10 Jul 2020

Ross was very good, turned up on time, sorted my problems quickly. Very happy with everything.

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10 Jul 2020

price beat other random local searches, work was very professional and courteous

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TrustScore: 4.7 out of 5 | 11694 reviews
Trustpilot 5 star
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30 Oct 2020

Always use Local Heroes as they find someone straight away and they never charge extra. 100% reliable.

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30 Oct 2020

Very happy with the Local Hero who answered my call, arranged a very timely appointment and carried out the required inspection and paperwork efficiently and effectively. I would use Local Heroes again.

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30 Oct 2020

Mark turned up when he said he would and quickly resolved my leak problem. He was quick and left no mess. I would highly recommend him.

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30 Oct 2020

Got a text straight away and the electrician came next day to resolve my problem Very quick and efficient service with good communication at all times Sometimes difficult to get people to do the 'fiddling' little jobs but this worked perfectly

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30 Oct 2020

The service to locate an engineer was very fast and the level of customer service delivered by the engineer when he visited our home the very next day was second to none. He has fixed the problem, fitting a new controller for the boiler. Extremely impressed with the solution and also the quick turnaround. Wouldn't hesitate to use them again when required.

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30 Oct 2020

Very proficient. Easy to make an appointment.

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30 Oct 2020

Very quick service. And our problem fixed same day. Also secure online payments. Would recommend them ūüĎćūüŹĽ

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30 Oct 2020

I got a very swift response to a minor but annoying plumbing problem, a leak from the kitchen sink outlet pipe. I had neither the time nor skill to deal with it myself, and it was preventing the smooth running of our kitchen; we are both busy people trying to do our jobs properly, so it was good to ask someone in to do the same.