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“They were punctual and explained the work and what was required. Would use again”

“Job done well and in a timely manner. Really nice chap!”

“He (not "they") was courteous, considerate (wearing overshoes) and competent.”

“Assured me that there was no leak”

“The whole process was quick and easy. Engineer friendly, polite and respectful”

“Friendly, helpful, competent.”

“They sorted the problem straight away”

“Timely and efficient”

“Contacted us promptly, arranged a convenient visit and carried out the repair efficiently.”