Our Local Heroes

Code of conduct

Our Heroes will…

  • Be honest and fair
  • Always provide a quote before starting work
  • Keep to your appointment. If for any reason they’re running late they’ll let you know
  • Call you before they arrive
  • Be polite, friendly and treat you and your property with respect
  • Keep you updated throughout your job
  • Never take cash payments. They will only accept payment through the Local Heroes website

You can find out even more (if you really want to) by looking at our Terms.

Interested in becoming a Hero?

Find out more

Trade Required Qualifications
Electrical Electrical Apprenticeship, NVQ in Electrical Installation, EAL Qualification in Installing Electro-technical systems, 17th Edition. Registration to a Government approved Competent Persons scheme, such as NICEIC.
Plumbing NVQ Level 2 in England and Wales, SVQ Level 3 in Scotland, City & Guilds craft or advanced craft certificate or customer references.
Gas: Service & Repair ACS, CCN1. Plus additional qualifications depending work being carried out: CEN1, WAT1 (CENWAT), CPA1, CKR1, HTR1, DAH1. Gas Safe Registration for both individual engineers & the company as a whole.