A sudden blast of cold water when you’re in the shower can be a shock to the system. This is quite common if you have guests over and suddenly use more water than usual. But if your hot water tank runs out frequently, we recommend getting a plumber to do a thorough assessment.
One of the most common reasons for your hot water tank running out quickly is built-up sediment in your water tank. Because sediment is heavier than water, it can stop the element from heating up properly. To fix this problem, your plumber will flush out the system and add an anti-limescale treatment.
If your family has grown, you’re likely to use more hot water than before. And that means you may have to get a bigger water tank. A qualified plumber will quickly assess your household’s water and heating needs and recommend the best type and size. They’ll also check your boiler and thermostat for faults and do the necessary repairs or suggest the best replacement.
We work hard to make sure you’re getting the best service. After every job, we ask our customers for open and honest feedback and we guarantee the work for 12 months. So you know you’re in safe hands.
This guarantee is backed by British Gas and covers the labour and all parts. If something goes wrong in the first 12 months, simply get in touch with your Local Hero and explain the issue. We always give them the opportunity to put things right first. But if you’d like to speak to a member of our team instead, just give us a call.
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“Very friendly, explained what was wrong and gave advice for the future.”
“Very professional and talked us through what he was doing”
“Explained fully what was done & possible future problems that may occur.”
“Absolutely brilliant! Start to end during the same day. Thanks!”
“Arrived on time completed work quickly and efficiently. Very nice technician”
“Very professional and skilled engineer. Excellent workmanship.”
“Good communication. Really helpful, made an effort to resolve my problem and honest with pricing etc.”
“Really good communication, and arrived at the agreed time. Really happy with the service from John”
“Very polite and explained what was done. Put my mind at rest about the boiler.”