Our guarantee, backed by British Gas

You’re in safe hands

  • Unlike other sites, we’re here to help throughout your job, so we ensure that work is guaranteed by Local Heroes for up to 12 months
  • If anything goes wrong, the Hero who originally did the job will come back to fix it. If they aren’t available we’ll find you another Hero
  • Pay online after the job’s done to activate your guarantee, if you pay the Hero in cash we can’t guarantee the work

This guarantee does not affect your statutory rights in relation to the quality and description of the materials and services. Find out more in our Terms.

We’ll email your guarantee after you’ve paid online. Here’s what it’ll look like:

Local Heroes guarantee certificate

9/10 would recommend us to a family or friend

We asked some of our happy customers why they chose us:

“It was easy to book and has the guarantee from a big name” Claire, Cardiff

“Wanted the back up / support offered by British Gas” Mr Hammond, Glenrothes

“Associated with British Gas provides confidence” Richard, Liverpool