<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Join Local Heroes | Become a Hero | Local Heroes
On 20 Oct 2023 Local Heroes will be closing its doors to new jobs.
All outstanding jobs will need to be complete and paid for by 4 Nov 2023

Get more jobs on your terms

Become a Hero

We match customers who need jobs done with skilled and vetted local tradespeople
We’re free to join - whatever the size of your business
Manage your jobs with our easy to use app
We’re backed by British Gas so customers can trust in our service
How does it work?
Become a Hero step 1
We send local jobs direct to you
See the job info and pick the ones you want, right from your phone
Become a Hero step 2
We put you in touch with the customer
Use the app to quote jobs. You’ll be the only Hero we connect the customer to
Become a Hero step 3
You complete the job and get paid
The customer pays online, and we pay you in 4-10 days
Over 250,000 jobs (and counting!) have kept Heroes across the UK busy!

Our customers love us too!
Truspilot logoStar rating
Rated 4.7 out of 5 from over 14,000 reviews
Why should you join?
Only pay for completed jobs
There’s no membership fee and no joining fee
Pick the jobs you want, when you want them
You can use Local Heroes as much or as little as you want
Work locally or nationally
Our app makes it easy to accept, quote and invoice jobs directly
We’re on hand to support
Talk to our industry experts should you need any help
Local Heroes are a great organisation to work with
Paul from Paul McCabe Plumbing and Heating
Toolbox - the Local Heroes app
Makes your admin easy
Toolbox PhoneHero Logo
Commit to jobs on the go
  • We use clever tech to make sure we offer jobs fairly
  • Each customer is only matched to one Hero. Once the job is yours it’s yours
Quote for work
  • It’s quick and easy to quote from Toolbox
  • Charge by the hour, or at a fixed rate
Request payment
  • Simply tap one button in Toolbox to send your invoice
  • Once the customer pays online you get paid in 4-10 days
Check on current and completed jobs
  • Get notified when customers accept your quotes and pay for jobs
  • Payments are automatically chased for up to 28 days to help make sure customers pay
Find out more about Toolbox
Simple to apply
Click 'Join now' to register for a Toolbox account. Once in the Onboarding Centre we’ll ask you to fill some general information about your company along with more specific details related to your trades.
Check out the specific qualifications and experience required for your trade.
Choose your trade
We'll also need to see:
Your public liability schedule or certificates
Your employers’ liability schedule or certificates (if you have employees)
Reviews of previous work showing your experience (web links are accepted)
Your profile picture
Your DBS check (this isn’t essential)
Your proof of bank account (statement or letter)
We also ask for some specific qualifications and experience
We thoroughly vet all applicants and continually review our Heroes. All Heroes work safely and to the highest standards
How do I join?
Create an account, then give us a few details about your business to start the onboarding process.
Do I need to wear Local Heroes or British Gas branded clothing?
Absolutely not. As long as you’re dressed safely for the job, you’re good to go.
Are there minimum job targets?
No, we don’t have any targets. You can use Local Heroes to simply fill spare slots in your diary, or to grow your business - it’s up to you. We simply connect you with customers who need jobs doing in their homes.
What does it cost?
We take a fee for helping you find new jobs to help us:
Advertise Local Heroes to get you more work
Support you over the phone should anything go wrong with advice from our industry experts
Continually improve our platform to make it a better for Heroes and customers
Payments are automatically chased for up to 28 days- helping make sure you receive your money
What Local Heroes make varies depending on the value of the job: We get 20% of the value of the job for jobs worth up to £499. For jobs worth £500 - £999 we get a fixed sum of £100. For jobs worth over £1000 we get a fixed sum of £150.
How are jobs allocated?
We use some clever tech to offer jobs to all Heroes in the area, and we factor in who has waited the longest.
How do you notify me of jobs?
We send you notifications by text and by email when a job is available in your area. Once you’ve picked the job, we send you the customer’s details so you can contact them to arrange it.
How do I see and manage my jobs?
We’ve got a nifty app, Toolbox, where you can see which jobs you’ve completed and what you have booked in. You’ll be sent a link to download it when you join us.
Why was my application declined?
We make sure Heroes are up to tip top standard, and as such have some requirements to become a Hero. Because of these, we do have to decline applications from time to time, but we should always be in touch to explain why.
Can I apply again if my application has been declined?
Yes, you can apply again if you now meet our requirements. We can’t guarantee you’ll be accepted.