<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>Become a Hero | Local Heroes
Hero on the phone
Get more jobs on your terms
Become a Hero
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We match customers who need jobs done with skilled and vetted local tradespeople
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We're free to join whatever the size of your business
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Manage your jobs with our easy to use app
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We're backed by British Gas so customers can trust in our service
How does it work?
Become a Hero step 1
We send local jobs direct to you
See the job info and pick the ones you want, right from your phone
Become a Hero step 2
We put you in touch with the customer
Use the app to quote jobs. You’ll be the only Hero we connect the customer to
Become a Hero step 2
You complete the job and get paid
The customer pays online, and we pay you in 6–13 days
Over 250,000 jobs (and counting!) have kept Heroes across the UK busy!

Our customers love us too!
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Rated 4.7 out of 5 from over 7,000 reviews
Why should you join?
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Only pay for completed jobs
There's no membership fee and no joining fee
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Pick the jobs you want, when you want them
You can use Local Heroes as much or as little as you want
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Work locally or nationally
It’s easy to set up your coverage wherever you want to pick up jobs
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All the admin covered
Our app makes it easy to accept, quote and invoice jobs directly
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We’re on hand to support
Talk to our industry experts should you need any help
Local Heroes are a great organisation to work with
Paul from Paul McCabe Plumbing and Heating
Toolbox - the Local Heroes app
Makes your admin easy
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Commit to jobs on the go
We use clever tech to make sure we offer jobs fairly
Each customer is only matched to one Hero. Once the job is yours it’s yours
Quote for work
It’s quick and easy to quote from Toolbox
Charge by the hour, or at a fixed rate, we allow for an increase on weekends and bank holidays
Request payment
Simply tap one button in Toolbox to send your invoice
Once the customer pays online we'll calculate our fee and send you the balance in 6-13 days
Check on current and completed jobs
Get notified when customers accept your quotes and pay for jobs
We chase payment on your behalf for up to 28 days to help make sure customers pay
Access rewards
Get access to discounts and special offers on your favourite brands after you have invoiced £2,000 worth of jobs
Find out more about Toolbox
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Simple to apply
Once you've given us your details  we'll email you a short online  form and you can complete your application.
Check out the specific qualifications and experience required for your trade.
Choose your trade
We'll also need to see:
Your public liability schedule or certificates
Your employers’ liability schedule or certificates (if you have employees)
Reviews of previous work showing your experience (web links are accepted)
Your profile picture
Your DBS check (this isn’t essential)
Your proof of bank account (statement, letter or screenshot)
We also ask for some specific qualifications and experience
We thoroughly vet all applicants and continually review our Heroes. All Heroes work safely and to the highest standards
FAQs
How do I join?
Click here, give us a few details about your business and we'll get in touch.
Do I need to wear Local Heroes or British Gas branded clothing?
Absolutely not. As long as you're dressed safely for the job, you're good to go.
Are there minimum job targets?
No, we don't have any targets. You can use Local Heroes to simply fill spare slots in your diary, or to grow your business - it's up to you. We simply connect you with customers who need jobs doing in their homes.
What does it cost?
We take a fee for helping you find new jobs to help us:
Advertise Local Heroes to get you more work
Support you over the phone should anything go wrong with advice from our industry experts
Continually improve our platform to make it a better for Heroes and customers
Chase customers’ payment for up to 28 days- helping make sure you receive your money
Fees vary depending on the value of the job:
We charge a 20% fee for jobs worth up to £499. For jobs worth £500 - £999 we charge a flat fee of £100. For jobs worth over £1000 we charge a flat fee of £150
How are jobs allocated?
We use some clever tech to offer jobs to all Heroes in the area, and we factor in who has waited the longest.
How do you notify me of jobs?
We send you notifications by text and by email when a job is available in your area. Once you've picked the job, we send you the customer's details so you can contact them to arrange it.
How do I see and manage my jobs?
We've got a nifty app, Toolbox, where you can see which jobs you've completed and what you have booked in. You'll be sent a link to download it when you join us.
Why was my application declined?
We make sure Heroes are up to tip top standard, and as such have some requirements to become a Hero. Because of these, we do have to decline applications from time to time, but we should always be in touch to explain why.
Can I apply again if my application has been declined?
Yes, you can apply again if you now meet our requirements. We can't guarantee you'll be accepted.