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How to install a Ring doorbell

How to install your Ring Video Doorbell

Posted on 10/1/2019

If you’ve recently invested in a Ring doorbell or are considering buying one for your home it’s important to consider installation. We’ve created a step-by-step guide that will have you set up and ready in no time.

Part 1: Prepare the battery

If you have either the Ring video doorbell 1 or 2 models, before starting the setup process, it’s recommended to charge the doorbell’s battery. Note that if you have either the elite or pro models there is no battery to charge, as these need to be hardwired.

The first model doesn’t have a removable battery, so you will need to charge the whole unit; the second model has a removable battery which you can charge separately. Even if you intend to hardwire your doorbell, you'll still need to install the battery as a backup.

Once the red status light on the battery disappears, the battery is fully charged. If charging a removable battery, install the battery in the doorbell. If one of the faceplates is attached, remove it before installing the battery by pulling down and away from the doorbell.

Part 2: Setup your doorbell on the Ring app

    The Ring App on iOS The Ring app is available on both iOS and Android
  1. Download the Ring app
    On your mobile device, go to the App Store on iOS, or the Play Store for Android and download the Ring app.

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  3. Create or Login to your Ring account
    If this is your first Ring product, you’ll need to create an account - simply by selecting “Create Account” on the app. You can also create an account on the Ring website. Once created, login to your new account on the app, then “set up a device” and finally “doorbells”.

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  5. Scan the QR code
    If you look on the back of your video doorbell or on the product packaging, you should find a QR code or barcode. Point your phone’s camera at this when prompted, until either a green box appears around the QR code, or green lines over the barcodes.

    If you’re having problems scanning the code, don’t worry - you can skip this step and setup without scanning.

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  7. Input your address
    The Ring app will ask for you to input your address. If you’ve previously setup a location, there will be an option to select this location again. Note that this is an important step - if you don’t set up a location some features of your doorbell won’t work.

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  9. Name your device
    Give your Ring doorbell a name to help identify it from any other Ring devices on your account. Use either one of the suggested names or choose your own custom name by selecting “custom” from the bottom of the list.

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  11. Put your device into setup mode
    If you haven’t already, ensure the battery is installed into your device at this stage. Find the orange button on the back of your doorbell and press it. You should see that on the front of your doorbell there is now a white spinning light. Once you see this – press “continue” on the Ring app.

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  13. Connect to your Ring device
    On iOS press join when the Ring app asks you to join the Ring Wi-Fi network. Android devices should automatically connect to the doorbell, however you can also do it manually by navigating to your Wi-Fi settings, and then select the Ring Wi-Fi network in the list of available networks. It should show up as either: “Ring-XXXXXX” or “Ring Setup XX” where XX relates to your doorbell’s Mac Address. Once connected, return to the Ring app.

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  15. Connect your doorbell to your WiFi
    Select your Wi-Fi network, which should be the closest network to where your doorbell will be installed, and enter your password. At this stage, your doorbell may update its software, don’t ring the doorbell during any updates, as it will delay the update.

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  17. Test your device!
    Once any updates are completed, push the front button to complete a test call and allow you to check everything is working properly. It's worth testing the device where the doorbell will be to check the video quality. If the video quality is poor outside, you may require a Wi-Fi extender.

If you have any issues with the setup process – Ring provide further advice on their website.

Installed Ring doorbell

Part 3: Physically install your doorbell

If you feel nervous about installing the doorbell yourself, why not get a quote from Local Heroes? If you’re more comfortable with DIY, follow the steps below:

  1. Remove your old wired doorbell
    If you already have a doorbell, this will need to be removed. Before removing however, make sure it’s switched off at the circuit breaker.

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  3. Line up the mounting bracket
    Next, make sure you’ve got a pencil handy. Get the level tool included in the box and click it into the mounting bracket. Place the mounting bracket next to your door at the desired height and move the bracket so that it’s level. Next mark the position of the four mounting holes with your pencil. Remove the level tool from the bracket.

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  5. Drill the mounting holes
    Drill four holes where the pencil markings are. If mounting on brick/concrete/stucco, use the included plastic anchors, if into wood simply use the included screws.

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  7. Connect your doorbell wiring to the terminal screws located on the bracket
    Next, connect the two wires to the terminals on the back of the video doorbell by threading them through the middle of the Ring baseplate. It doesn’t matter which way round you connect these wires. If needed, there are some wire extenders provided. If your doorbell ringer is digital, not mechanical – you will need to install the diode between the two screws.

    Alternatively, if you don’t have a wired doorbell - you can purchase the Ring Chime accessory to wirelessly connect to your doorbell and other Ring devices.

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  9. Place your Ring doorbell on to the mounting bracket
    Place the Ring doorbell into the mounting bracket, and don’t be afraid to use a little force. Finally tighten up the security screws using the included tool.

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  11. You’re done!
    If you encounter any issues along the way – try the Ring website for further advice or get a quote from Local Heroes.

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