<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH5676" height="0" width="0" style="display:none;visibility:hidden"></iframe>About Local Heroes, a British Gas Innovation | Local Heroes

About Local Heroes

At Local Heroes, we make it easy to get jobs done in and around your home. We use smart tech and a dedicated in house team we match you with skilled, local tradespeople, all of who have been vetted by us. And because we’re backed by British Gas, we can guarantee the work for up to 12 months.

Local Heroes started in 2016 after we realised there must be an easier way to find reliable and trustworthy professionals to do skilled jobs in people’s homes. Our first customers were in Croydon with just two plumbers (Craig and Craig) and since then, we’ve been on a mission to help get jobs done hassle free in more and more homes with more and more trades.

We’ve come a long way since 2016. Today, our network includes over 7,000 local companies across the UK – and we cover just about everything. From plumbing and plastering to decorating and electrics, no job’s too big or small.

So far, we’ve helped almost 150,000 customers in their homes, and have done so with a 4.7 out of 5 independent rating on Trustpilot. And as we grow, we continue offering more and more services.

The
Heroes

Our team vets every tradesperson on the Local Heroes platform to make sure they have the right qualifications and skillset. You can book your job at a time that suits you and with a 12 month guarantee, you know you’re in safe hands.

When the job’s done, there’s no need to worry about getting cash out. You can just pay online - it’s quick and easy.

All in all, we believe in keeping things simple for both our customers and Heroes.

How We Work

Icon of a phone with message
Tell us what you need

Let us know what job needs doing, get an online estimate and then choose a date and time that works for you

Icon of a clipboard
Get a quote

A hero in your local area will get in touch and give you a quote. If you're happy, you can accept the quote or cancel for free

Icon of a phone with payment
Unlock your guarantee

When your job is done, pay online through our website and unlock your 12 month guarantee, backed by British Gas

The Local Heroes Team

Every Local Heroes team member plays an important role in making it easy to get jobs done in your home. Along with our all-important Heroes (who are spread out across the whole of the UK), our head office team works hard to create the best experience for our Heroes and customers.

Leadership team

Rob Anderson
Rob Anderson

Head of Engineering

LinkedIn Profile of Rob Anderson
Camilla Benitz
Camilla Benitz

Head of Local Heroes

LinkedIn Profile of Camilla Benitz
Mark Bharucha
Mark Bharucha

Head of CRM

LinkedIn Profile of Mark Bharucha
Lucy Bryant
Lucy Bryant

Head of Marketing

LinkedIn Profile of Lucy Bryant
TJ Sorrell
TJ Sorrell

Head of Product

LinkedIn Profile of TJ Sorrell
John Topou
John Topou

Head of Finance

Andrzej Turkiewicz
Andrzej Turkiewicz

Head of Data

LinkedIn Profile of Andrzej Turkiewicz
Rob Ambrose
Rob Ambrose

Head of Operations

If you’d like to join our growing office team in the heart of Central London, take a look at our latest vacancies on our careers page.